NewDomainRegistrations
(hereafter called NDR) provides web hosting, email services and domain services.
NDR reserves the right to suspend or cancel any client's access to any portion or all
of NDR services, when NDR deems that the account has been used
inappropriately. NDR
reserves the right to refuse service and/or access to its
servers to anyone. |
User Policy |
| 1. |
Illegal
activities. NDR prohibits sites engaged in: |
|
Illegal
activities including, but not limited to, storing and/or distributing illegal copies of
copyrighted software, warez sites, violations of copyrights and trademarks, violations of
U.S. laws, selling and/or distributing illegal contraband.
Internet abuse including, but not limited to, spamming (unsolicited Emailing),
distribution of mass emailing programs, cross-posting messages to a large number of usenet
groups, posting obscene or inflammatory messages, threatening other Internet users, mail
bombing Internet users, running packet sniffers or port scanners, spamming
NewDomainRegsistrations support staff. Systems abuse including, but not limited to, use of
excessive CPU resources, use of excessive disk space, use of excessive email storage
space, hacking our systems, installing continuously running programs, such as IRC bots,
reselling CGI scripts. |
| 2. |
Adult content |
|
We
do not allow the presentation, promotion or transmission of adult, pornographic or obscene
images, text or other content. The determination of what is "adult content" and
therefore prohibited shall be solely made by NDR. |
| 3 |
Policy
Violations |
|
Should
a policy violation occur, NDR reserves the right to terminate the account without
notice and without any refunds. The policy violating client will be held responsible for
any damages to NewDomainRegsistrations, including but not limited to,
NewDomainRegsistrations's system, servers, connectivity, reputation, business, service, network, operations,
or equipment. The policy violator may be charged a $500 clean up fee. |
| Web Site Content |
The client is responsible
for keeping a copy of their most current web site files as backup on a remote system (not
on NDR servers). NDR is not responsible for any lost files, information, or data or
loss of business or any other expenses. Should any data need to be recovered from
NDR's
backup tapes, there will be a charge of $100. NDR
does not guarantee to possess
the most current copy of a client's website. |
| Support |
| Free customer support is provided via email
through the client's control panel and Billing inquiries will be answered within one business days. Client agrees not to
spam support. NDR does not provide web site design, custom
programming and scripting, or web site consulting services. |
| Payment Policy and Fees |
| We do not charge set-up fees. |
The minimum contract
period is 1 month. All services are available in one month, three
month, six month or one year prepayment plans. |
Full payment is required
before any hosting service is rendered, which includes renewals. All payment-due
notices will be sent by electronic mail. No bills or invoices will be sent by postal
mail or fax. Prepayment is due each anniversary (one month, three month, six month
or one year) following the date the account was established. |
| Payment Method |
NDR accepts
only credit card payment (Visa, Mastercard, American Express).
Online
credit card payment is authorized and executed in real time. Once an order is
successfully submitted, the client is subject to NDR's refund policy. |
|
| Refunds |
You may cancel at anytime.
If your cancellation is within in 30 days we will refund all fees except for the InterNIC
domain name registration fee. We will not refund any fees after 30 days. |
Payment must be received
or services will not be rendered. If payment is not received on time the account
will be cancelled. |
| InterNIC Fees |
All InterNIC domain
registration renewal fees are separate from NDR costs and the client is responsible for
timely payment of domain name renewals. |
| Price Changes |
NDR reserves
the right to change prices at any time. |
| All monetary transactions will be in $US
dollars. |
| Additional features can be added at any time. |
| Monthly feature prices are not prorated.
|
| Add-on costs are non-refundable regardless of
whether or not the service was used. |
|
| Renewal Notification and Billing Schedule |
Renewal notification is
emailed to the billing contact thirty (30) days prior to the end of the billing cycle. |
| Credit Cards |
Credit cards are charged
on the day of the hosting plan cycle. After successful payment, an email notification will
be sent to the billing contact. If payment is not received, the account is cancelled
at the end of the billing cycle. |
| Credit Card Failures |
In the event of any credit
card failure, a notice will be sent to the billing contact via email. An attempt
will be made to charge the credit card every day until a successful charge or the end of
the billing cycle. If the credit card is charged successfully, a notification of
successful charge will be sent to the billing contact via email. If the credit card
continues to fail and the billing cycle ends, the account will be cancelled. |
| Account Reactivation |
If an account is cancelled
due to client request or billing issues and the client desires to reactivate the account,
a new sign up form needs to be filled out at:
https://internetplanners.com/orderDomain.html
If an account was cancelled due to policy violation,
NDR will not reactivate the
account. |
| Refund Policy |
Internet Planners has a
30-day money back guarantee for hosting in all but a few situations. If
NDR terminates an account due to policy violation, there will be no refund.
Monthly
fees associated with additional features are non-refundable. |
| Cancellation |
NDR reserves
the right to terminate service at any time. If an account is terminated for a policy
violation there will be no refund. NDR
reserves the right to
delete the policy-violating web site content without notice. |
Customers can cancel
service at any time. All account cancellations are to be requested through the
client's control panel. If the client requests cancellation, their account will be
terminated at the end of the current billing cycle, or immediately. If the client
specifies immeditate account termination, NDR reserves the right to delete the web site
contents without notice. If an account is cancelled due to non-payment,
NewDomainRegsistrations reserves the right to delete the web site contents without notice. |
| Indemnification |
Client agrees to defend,
indemnify and hold harmless NDR against any liabilities arising out of defective
products sold to customers from NDR servers, personal injury or property damage caused
by products or services sold or distributed from NDR servers, any material that
infringes or allegedly infringes on the rights of a third party available from
NDR servers, and any material that libels or allegedly libels a third party available from
NDR servers. |
| Disclaimer |
NDR is
not responsible for any damages to any client's business.
NDR makes no warranties or
guarantees of any kind, expressed or implied for services that we provide. Use of
NDR's
web hosting and email service is at the client's sole risk.
NDR's services are provided
on an "as is, as available" basis. |
NDR
does not guarantee
that our services will be uninterrupted or error free.
NDR will provide every
effort in good faith to ensure that its services are available to as many Internet users
as possible with minimal service interruptions. |
In no circumstance will
NDR be liable for any claims resulting from the use or inability to use
NDR's services
including, but not limited to, service interruptions, client errors, Internet connectivity
problems, miscommunications, loss of design of a web site, loss of marketing or
advertising programs, deleted accounts, unauthorized access to
NDR servers, InterNIC
problems, DNS caching, Internet bandwidth congestion, power failures, vandalism, and
natural disasters. |
| NewDomainRegistrations
reserves the
right to revise our policies at any time. |
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